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Transit Web Sites



Transit Web Sites
Six Principles for Development of Transit Web Sites
Thirty-four Good Practices for Design of Transit Web Sites
Making the Most of the Internet (APTA paper)
Useful Links for Transit Web Site Development
TCRP Synthesis Report

The Internet offers transit agencies a relatively inexpensive and widely accessible channel to distribute information to current and potential customers, employees and vendors and to other stakeholders.  Transit sites can help agencies spur ridership by making bus and rail services easier to use.  Transit sites can reach the majority of transit riders, and can appeal to a varied audience including tech-savvy travelers who might not otherwise consider using buses or trains. Web sites can also polish transit agencies' image in the community and demonstrate that transit is up-to-date.

Site design and content is critical to the success of transit agency sites.  Recent research shows how transit web sites can be most effective and successful.

  • TCRP Synthesis Report - Information on newly-published Transit Cooperative Research Program Synthesis 43, "Effective Use of Transit Web Sites." Includes ordering information.

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