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Schaller Consulting Customer-Focused Solutions |
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SCHALLER CONSULTING serves the needs of government, business and non-profit groups seeking to satisfy customer needs in all forms of urban transportation including bus, subway, taxi, livery and auto. We offer expertise in policy development, market research, economic and statistical analysis, fare policy, taxicab regulation, service design, customer communications and intergovernmental cooperation. We focus on urban transportation issues: Public transportation, personal auto travel and taxicab and livery regulation. Our work cuts across modal boundaries to focus on customers as well as the various transportation modes and providers. Our approach is to employ a wide range of research and analytic techniques: These include market research, personal interviews, site visits, statistical and economic analysis, policy analysis and peer comparisons. Methods are chosen to best fit the needs of each project. We consider service, operational, financial, economic and institutional dimensions in analyzing issues and programs. Our clients value our hands-on approach, focused attention to client needs, ability to work successfully in political environments, and on-time and on-budget performance. We offer proven value: Schaller Consulting's recommendations have been adopted by local governments and transit agencies throughout the United States. Clients frequently call on us when they need additional work. We have been repeatedly selected for federal and university research projects on subjects as diverse as on-board transit surveys, transportation management for special events and interagency coordination. Leadership: Bruce Schaller, Principal of Schaller Consulting, has 25 years of experience in transportation and related fields. He has published and presented his work widely, is active in national professional associations and has been quoted in publications throughout the country. The Washington Post cited him as "a nationally recognized expert in the cab business." He is also a Visiting Scholar at New York University's Robert F. Wagner Graduate School of Public Service, and writes the monthly transportation column for the GothamGazette.com. See also:
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Home
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Consulting
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Projects
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Publications
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Transit Web Sites
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Taxi
Research
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Site Map
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What's New
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