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Press Coverage of Schaller Consulting



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Press coverage of Schaller Consulting


Taxi Feud Turns Ugly at Kursky Station

Moscow Times, August 11, 2004

"New Yorkers, for example, remember the numerous gypsy cabs that roamed the city's streets in the 1960s, '70s and even '80s. But in the late 1980s, the authorities decided to get tough with the gypsy cabdrivers.

The one crucial ingredient for success, though, is that 'you have to have a pretty incorruptible police,' Schaller said by telephone from New York.

'It can change, but it will take a long, long time,' he said."


46 Years in Cab, Recalling That Tip From Marilyn

New York Times, Dec. 7, 2003, p. 1.

"These days, owner-drivers like Mr. Goldstein account for less than a third of New York City cabs, and when those who lease their cabs for a second shift are factored in, the chances of getting an owner-driver when hailing a cab are less than one in six, according to Bruce Schaller, a consultant for the taxi industry. In contrast, during the 1970's, almost every driver on the road owned his cab.

Studies show that owner-drivers provide better service, have fewer accidents and know the city better, Mr. Schaller said. 'It's like renting versus owning your own house,' he said. 'Who keeps up the place better?'"


Finding the Intersection of Supply and Demand

New York Times, Nov. 23, 2003, p. B1.

"Cab use goes down in New York City almost in direct correlation to declines in employment at restaurants and bars, declines the city has experienced recently, said Bruce Schaller, a former Taxi and Limousine Commission policy director who runs a cab research and consulting firm.

Meanwhile, city data shows that drivers, struggling to make a living, have been putting in more hours. A combined result is that city cabs cruised for 303 million miles in 2002 in search of fares, up from 288 million in 1999, suggesting that it was about 5 percent easier to get a cab last year. This trend may already be reversing as the economy begins to revive."


Study Calls for Adding Ferries to Link Suburbs to Downtown

New York Times, March 13, 2003

"'The advantage to ferries is that they serve the market that most needs to be served to downtown — Westchester and the market north of the city,' said Bruce Schaller, a former transportation analyst for New York City Transit and the Taxi and Limousine Commission who wrote the study. 'Plus, ferries can be put in place far more quickly than anything else can.'"


Talking to Me? No, the Cabby's on His Cell

New York Times, July 17, 2003, p. 1.

"'Cellphones are a driver's link to the rest of the world,' said Bruce Schaller, an urban transportation consultant who researches the taxi industry. 'Driving a cab is a very isolating experience as there's no longer a lot of conversation between drivers and passengers. Legend has it that there once was.'"


Amid Talk of Increasing Transit Fares, a Study Calls for a Cut

New York Times, Nov. 18, 2002

"A new study of New York City subway and bus fares recommends lowering the $1.50 base fare and introducing several new MetroCard fare options as part of an effort to increase ridership and make discounts more accessible to low-income riders."


Fare Games

The New Yorker, March 18, 2002

"'There are times of the day and parts of midtown where it is virtually impossible to find a cab,' Bruce Schaller, the transportation consultant who designed the study, told me last week."


N.Y. Cabbies Are Missing Their Calling

Washington Post, March 26, 2002

"New York cabbies have to pass physical exams, drug tests and exams for English proficiency and driver awareness -- requirements that took two decades to evolve, said Bruce Schaller, a consultant and former policy director of the Taxi and Limousine Commission."


Masses in Transit, to Anywhere but Work

New York Times, June 20, 2002

"But more significantly, [the study] shows that the city seems to be in the midst of a return to the kind of relationship it had with mass transit several decades ago, before the Robert Moses era and the rise of the automobile. 'What has happened here is that the transit system has essentially been reincorporated back into people's life outside of work,' Mr. Schaller said."


A New York Question: Shall We Walk, or Do We Have Time to Take a Bus?

New York Times, June 10, 2002

"Known as bus rapid transit, the concept, long in use in Europe, Asia and South America, is something like crossing a subway line with a bus line. Instead of buses loading as they always have, with lines of people trooping slowly up the steps and paying near the driver, bus rapid transit allows people to pay before they board, at street stations that work much the way subway stations do."


In Switch, Transit Ridership Outpaces Cars, Study Finds

New York Times, August 8, 2001

"In the 1990's, for the first time since before World War II, the growth in public transit ridership outstripped the growth in auto use in the five boroughs, according to the study. In effect, the reversal suggests that the Robert Moses era, in which highway expansion and automobiles were favored at the expense of public transit, has come to an end."


The Zen of the Bus

New York Times, August 5, 2001

"'There are some people who consciously chose not to rush to work, and they find greater sanity on the bus instead of submitting themselves to going into a hole in the ground,' said Bruce Schaller."


Regional Travel Survey Results Released - First Detailed Picture of Regional Travel in Three Decades

PR Newswire, April 10, 2000

"The survey shows that travel in the region doesn't necessarily fall into preconceived patterns. Most weekday trips, more than three in four, are made locally within a single county. Manhattan's pull varies -- it is felt most strongly in New York City's outer boroughs and adjacent counties."


The Big City: Lots of Talk, But Is Anyone Buckling Up?

New York Times, March 2, 2001

"Why do so many cab riders resist the seat belts? Are they rebelling against the lame jokes and barked commands? Maybe some of them, Mr. Schaller said, although he was more inclined to favor the cocoon hypothesis."


Riders Knew, Study Confirms It: Taxis Harder to Find

New York Times, March 17, 2000

"The analysis confirms what anyone who relies on cabs almost anywhere in Manhattan already knows: the city's surging economy is increasing the demand for a taxi supply that has not increased in several years. And the imbalance is beginning to show."


Anaheim OKs Franchise Taxicab Plan

Los Angeles Times, August 30, 2000

"The council voted 5-0 Tuesday to adopt a franchise system, which probably will divide 230 permits among two or three companies."


50 Cab Crashes Per Day

New York Daily News, March 1, 2001

"With an average of nearly 50 crashes a day, taxi and livery cab mayhem injures thousands of people and kills dozens more each year." 


Officials Envision Basing Licenses on Customer Service Standards

Washington Post, September 21, 2000

"The best solution, some experts said, is for the county to increase competition among companies."


Livery Ripoff Charge Drivers make illegal pickups, charge double - study

New York Daily News, January 30, 2002

"Livery car drivers illegally picking up street fares are charging passengers far higher rates than medallion taxis, a new study paid for by a taxi industry group charges."


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